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Help Desk |
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| LBE Free Helpdesk 2.5 |
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Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
Released: 2006-07-30
Last Updated: 2008-05-06
License: Freeware
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Install: Install and Uninstall
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NOT FREE This is a Fake, to download a 45 Day Trail Version
| LBE Web Helpdesk 4.0.128 |
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Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
Released: 2006-10-01
License: $950.00
Publisher: Leigh Business Enterprises Ltd.
Language: English, French, German, Spanish
Platform: Windows
Requirements: Server:IIS or PWS. Client:Any javascript enabled browser
Install: Install and Uninstall
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| BridgeTrak Help Desk Software 8.0 Build 177 |
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
Released: 2008-05-28
Last Updated: 2008-06-30
License: $995.00
Publisher: ScriptLogic (Pittsburgh PA Office)
Language: English
Platform: Windows
Requirements: Pentium Processor1 ghz+, 512MB RAM, 100mb
Install: Install and Uninstall
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| BridgeTrak Help Desk Software 5.5 |
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting.
Last Updated: 2008-06-30
License: $995.00
Publisher: Kemma Software
Language: English
Platform: Windows
Requirements: Pentium Processor 500mhz+, 128MB RAM, 60mb
Install: Install and Uninstall
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| Freeware HelpDesk CentreDesk Group 3.2.3 |
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CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Last Updated: 2007-09-11
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003 Professional
Install: No Install Support
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| Akeni Help Desk Assistant Enterprise IM 1.0 |
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Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.
Released: 2005-08-06
License: $799.00
Publisher: Akeni
Language: English
Platform: Windows
Requirements: Pentium 266 or better
Install: Install and Uninstall
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| Account Reset Console 4.05.070413 |
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The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account password & account flags via any web browser. One of the most common requests to your help desk is from users that have forgotten their passwords and need them reset. Organizations need a simple, yet secure way to perform this common activity while complying with the control and auditing requirements of Sarbanes-Oxley, SEC...
Released: 2005-05-26
Last Updated: 2008-07-06
License: $1500.00
Publisher: Lieberman Software Corporation
Language: English
Platform: Windows
Requirements: IIS or PWS, ASP processing must be enabled
Install: Install and Uninstall
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| QUAD Help Desk Pro Edition 2006 2006 |
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QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.
Released: 2006-02-28
License: $299.00
Publisher: Dennis Baggott and Sons
Language: English
Platform: Windows
Install: Install and Uninstall
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| Sinergia Help Desk 0.4.2 |
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Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management.
Sinergia's business logic is implemented using Windows Workflow Foundation.
Released: 2007-04-15
Last Updated: 2008-07-06
License: Freeware
Publisher: GLR
Language: English
Platform: Windows
Requirements: .NET 3.0, SQL Server
Install: Uninstall Only
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| SysAid Help Desk Inventory and Monitoring 5.0.03 |
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SysAid is software for organizations' IT (Information Technology)
departments. It provides asset management and monitoring, automatically scanning the
organization's network, listing and testing its machines. SysAid <a href="http://www.ilient.com">Help Desk Software</a> provides
details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it.
SysAid also provides help desk.
Released: 2006-10-05
Last Updated: 2008-01-31
License: Freeware
Publisher: Ilient Help Desk Software
Language: English
Platform: Windows
Install: Install and Uninstall
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