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Help Desk |
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| Been There Done That 2006 |
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Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release.
Released: 2006-01-25
License: $169.00
Publisher: Dennis Baggott and Sons
Language: English
Platform: Windows
Install: Install and Uninstall
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| The Job Log 3.0 |
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The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.
Released: 2007-09-19
Last Updated: 2007-10-18
License: $24.95
Publisher: Lazy Bayou
Language: English
Platform: Windows
Requirements: IE 6.0 or later
Install: Install and Uninstall
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| Instant Business Network 4.5.24 |
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The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast.
Released: 2006-10-30
License: $990.00
Publisher: Mediachase
Language: English, Russian
Platform: Windows
Requirements: MS Windows, .NET 1.1, MS SQL 2000
Install: Install and Uninstall
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| Adventnet ManageEngine ServiceDesk Plus 5.5 |
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Released: 2007-11-27
License: Freeware
Publisher: AdventNet Inc
Language: English
Platform: Windows
Requirements: P III 1Ghz and above, 256 MB RAM
Install: Install and Uninstall
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Good but Request ID issue. I think the product is good and provides a very communicative system between a client and support desk. I have a few issues with the Request ID (I...
Manageservice engine plus Is good to trial and helpful for me that working as purchasing so I am more consistent with my work
| Defect Tracker 7.8 |
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Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.
Released: 2006-09-01
License: $30.00
Publisher: Pragmatic Software Co., Inc.
Language: English
Platform: Windows, Linux, MAC
Requirements: Browser based
Install: Install and Uninstall
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| Problem Solved 4.6 |
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Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.
Released: 2006-02-09
License: $199.00
Publisher: Dennis Baggott and Sons
Language: English
Platform: Windows
Install: Install and Uninstall
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| Auscomp IT Commander - Deutsch 5.9.337 |
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Die Web Basierende Help Desk Lösung für sämtliche Branchen ist eine Unschätzbare & Einfach zu Bedienende Support Plattform für alle Ihre Mitarbeiter & Kunden. Es erhöht die Produktivität, erspart Zeit und damit verringert Supportkosten. Ist in jeder vorhandenen Infrastruktur Einfach zu Installieren und Einsetzbar. Kostenlose 14-Tage Testversion für Windows & Linux.
Released: 2006-07-03
Last Updated: 2007-01-19
License: $295.00
Publisher: Auscomp
Language: German
Platform: Windows
Requirements: Web server. http://www.auscomp.com/ger/itcommander_requirements1.html
Install: Install and Uninstall
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| CI Discovery Network Inventory 3.0.215 |
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Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.
Released: 2006-05-02
License: $199.00
Publisher: Kemma Software
Language: English
Platform: Windows
Requirements: Pentium Processor 700mhz+, 128MB RAM (256 RAM Recommended), 80mb
Install: Install and Uninstall
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I couldnt run this programme. i tried to run this programme, but couldnt run it. a mono gram of ci discovery appears and remains as still, no further movment in this software mean...
| Shut Up And Reboot 2006 |
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Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation.
Released: 2006-01-12
License: $179.00
Publisher: Dennis Baggott and Sons
Language: English
Platform: Windows
Install: Install and Uninstall
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| IPI.HELPDESK 6.05 |
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Do you have a web site and customers? Great! IPI.HELPDESK™ will help you to communicate efficiently with your customers through your web site.
IPI.HELPDESK™ improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.
Last Updated: 2008-07-15
License: $99.95
Publisher: IPI Business Solutions, Inc. (EN)
Language: English
Platform: Windows, Linux
Requirements: Apache or IIS web-hosting or server, PHP, MySQL
Install: Install and Uninstall
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