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SysAid Help Desk and Inventory 4.0.3
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid <a href="http://www.ilient.com">Help Desk Software</a> provides details on each machine (its hardware, software, history, and more), and lets you remote control it. SysAid also provides help desk.
Last Updated: 2008-01-31
License: Freeware
Publisher: Ilient Help Desk Software
Language: English
Platform: Windows
Install: Install and Uninstall
LBE Desktop Helpdesk 4.0.0.180
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Released: 2006-10-05
License: $900.00
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Requirements: 25 MB Hard disk space, Javascript enabled browser
Install: Install and Uninstall
JiJiTechnologies Password Reset 3.0.0.0
JiJiTechnologies Password Resetis a web based system that allows users to reset their password without calling the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions. Supports Password Reset/Unlock account/Change Password through web.
Released: 2008-03-11
License: Freeware
Publisher: JiJiTechnologies
Language: English
Platform: Windows
Install: Install and Uninstall
HelpDesk CentreDesk Corp 4.004
CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
Last Updated: 2008-07-06
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
Install: Install and Uninstall
Computer Admin Pro Mac 3.72
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.
License: $149.00
Publisher: CG Software
Language: English
Requirements: Macintosh or Mac OS computer with at least 32 MB of RAM
Install: Install and Uninstall
Computer Admin Pro 3.72
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.
License: $149.00
Publisher: CG Software
Language: English
Platform: Windows
Requirements: Intel-compatible Pentium 66 or higher with 32 MB of RAM
Install: Install and Uninstall

duc review après une première utilisation je ne peux pas vraiment donnée un avis totalement précis ,mais je pense que généralement l'application est...

Freeware HelpDesk CentreDesk Quotation 4.004
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.
Released: 2007-08-24
Last Updated: 2008-07-06
License: Freeware
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
Install: Install and Uninstall

Well yes its freeware Too bad it is not available in other languages, and not customizable. It's very well done and completely satisfies the required features, actually...

HelpDesk CentreDesk Repair 4.004
CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
Last Updated: 2008-07-06
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003 Professional
Install: Install and Uninstall
Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
Released: 2007-12-23
Last Updated: 2008-07-07
License: $690.00
Publisher: kalmstrom.com Outlook Solutions
Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
Platform: Windows
Requirements: Exchange Server 5.5 or later
Install: Install and Uninstall
Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
Last Updated: 2008-07-07
License: $690.00
Publisher: kalmstrom.nu Outlook Solutions
Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
Platform: Windows
Requirements: Exchange Server 5.5 or later
Install: Install and Uninstall
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